Privacy policy - HydroSR
Effective as of 16/01/2024
HydroSR places great importance on the protection and processing of your personal data. This privacy policy aims to inform you about how we collect, use, share, and protect your information.
By using our website (www.hydrosr.com), you expressly agree to the terms of this policy and unreservedly consent to the processing of your personal data by HydroSR, under the conditions outlined below.
- Data Controller - Users' rights :
The data controller responsible for the personal data on the website www.hydrosr.com is HydroSR, represented by its director, Thomas GENTREAU.
In accordance with the French Data Protection Act « Informatique et Libertés » n° 78-17 of January 6, 1978, and the European General Data Protection Regulation (EU) 2016/679 of April 27, 2016 (GDPR), you have the right at any time to access, correct, or delete all or part of your personal data. Any request or inquiry concerning these rights can be made by a simple written request sent by mail to : : HYDRO SR – Direction Générale – Z.I. de Beaupuy 4 – 118 Rue Jacques-Yves Cousteau – 85000 LA ROCHE SUR YON - FRANCE
Or by email to : contact@hydrosr.com
All requests must be accompanied by a copy ofa valid photo ID, dated and signed by the holder, and must specify the address to which the reponse should be sent.
- Data collection and use :
Data is primarily collected when a user account is created, during website navigation, when using the online contact form, or when requesting the opening of a client account via a form sent by email. The information collected may include the company name, the legal form, the VAT number, the billing and delivery addresses, the telephone number, the email address, the contact person's name and position(s), the business sector, and other relevant details.
- Purpose of data processing :
The data collected is used exclusively for internal processing purposes, or by service providers authorised by HydroSR for administrative, IT, or accounting purposes.
HydroSR ensures that these service providers process personal data in full compliance with applicable regulations.
This data may also be used for email communications, including internal commercial marketing purposes. Under no circumstances will your data be sold, exchanged, transferred, or provided to third parties other than the aforementioned service providers without your explicit consent, except as required by law (such as state agencies, courts, legal professionals, or public authorities).
- Data Security :
We implement appropriate security measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Access to essential information is restricted to individuals who require it for processing purposes.
This privacy policy is subject to regular updates. The date of the latest update is indicated at the top of this document. We encourage you to review this page periodically to stay informed of any changes. If you have any questions or concerns regarding our privacy policy, please contact us at contact@hydrosr.com.
- Data Retention Periods :
The retention periods for your data vary depending on the type of processing carried out by HydroSR and are determined as follows :
- Processing of data for commercial or promotional purposes (such as the identity of the legal entity or natural person, contact person's name, mail and email addresses, telephone number) : Retained for the duration of the relationship plus 3 years.
- Processing of data for billing and accounting purposes (such as identity, address, SIREN/SIRET, intra-community VAT number) : Retained for 10 years from the closing date of the relevant accounting period.
All orther data, including economic and financial information, will be retained for the duration of the contractual relationship plus the applicable statutory limitation periods.
- Cookies :
Our website uses cookies to enhance your browsing experience. By continuing to browse the site, you consent to the use of these cookies. Please refer to our Cookie Policy for more information about their use.
Cookie Policy
- Definition of cookies
Cookies are small text files that are stored on your computer or mobile device when you visit our website. They enable the site to remember your actions and preferences over time.
- Types of cookies used
Essential Cookies : These cookies are indispensable for the proper functioning of the website and allow users to navigate and access certain features.
Performance Cookies : On www.hydrosr.com, we primarily use performance cookies, including those from Google Analytics. These cookies help us analyse how users interact with the site, understand trends, and improve our services. Google Analytics collects information anonymously and compiles statistical reports on the site activity without personally identifying visitors.
Functionality Cookies : These cookies allow the site to remember choices you have made, such as perferred language or region, to provide a more personalised experience.
Advertising Cookies : These cookies are used to show relevant advertisements to users and to measure the effectiveness of advertising campaigns. They are generally placed by third parties with HydroSR's authorisation.
- Purpose of cookies
The cookies we use aim to enhance the user experience on our website. They allow us to understand how visitors navigate through the pages, identify the most viewed content and optimise our site to better meet the needs of our users.
- Option to decline or manage cookie settings
If you wish to disable cookies or manage your cookie preferences, you can do so through your browser settings. Most browsers allow you to manage cookies by accepting, declining, or deleting certain cookies. However, please note that disabling cookies may affect some features of the website.
- Consent
By continuing to use our website, you consent to the use of cookies in accordance with this policy. If we make significant changes to our use of cookies, we will inform you through a pop-up on the website.
This cookie policy is intended to provide you with clear and transparent information about how we use cookies on www.hydrosr.com. If you have any questions or concerns, please feel free to contact us at contact@hydrosr.com
Latest update : 16/01/2024